Project Description

This major Bank required a detailed review of its Crisis Management Plan, and sought improvements in the way that the business continuity program was integrated with it. Industry Risk made a series of adjustments relating to process refinement, content reduction and better use of illustrated process maps.

Upon finalising the Plan, Industry Risk staff were then engaged to design a purpose-built Crisis Management Team Operations Centre; specifications were provided to the Bank’s property partner, who built the $1.5M state-of-the-art Centre within Sydney’s CBD. Industry Risk consultants were invited back to assist in facilitating a crisis exercise with stakeholders in New York and London.

Project Details